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Frequently asked questions

HOW DO I BUY A MYAHI


You can purchase online through our website or an authorised re-seller. Please note MYMAHIs purchased through unauthorised dealers, or from unauthorised internet sources will not carry a valid warranty..




HOW WILL MY MYAHI BE DELIVERED?


Your MYAHI will be delivered on a palletised kerbside delivery basis.

Standard kerbside delivery within mainland UK is through either a third-party shipping company or direct by MYAHI (for White Glove Delivery Service only).

Delivery time frame will be advised at time of order, but generally we expect this to be within 14 days for standard products. Bespoke and special orders may take longer.

Delivery can be any time between 9am and 6pm and someone needs to be at the delivery address to sign for the MYAHI. We will call in advance to check and provide a reasonable notice or time slot for delivery.




HOW LONG IS THE WARRANTY FOR THE MYAHI?


All MYAHIs carry a standard 48-month warranty if purchased through us directly or authorised dealer. (see T&Cs)

Proof of purchase will be needed.




WHAT'S INCLUDED WITH THE MYAHI?


The MYAHI comes complete with its steel base, fire bowl and cooking plate.

It will need assembled, unless White Glove Delivery is included.




IS THE MYAHI PORTABLE?


The MYAHI comes in 3 parts which makes it possible to move around. However, this will require two people: especially for lifting and positioning of the grill plate.




HOW MANY PEOPLE CAN THE MYAHI CATER FOR?


The MYAHI-XL can easily cater for 1 to in excess of 40 people.

The MYAHI-L can easily cater for 1 to in excess of 20 people.




DO I HAVE TO PLACE A PLATE UNDERNEATH THE MYAHI TO PROTECT THE GROUND FROM BURNING?


No, the design of the Infiniti Stand ensures no heat is transferred from the fire bowl to the ground; whilst the engineered grill plate will naturally incline inwards during heating so oil etc will fall into the fire bowl.




WHAT IS THE MYAHI MADE OF?


The grill plate is made of scorched black steel. The fire bowl and Infiniti Stand is manufactured from S235 mild steel with powder coated finish.




WILL THE GRILL PLATE ARRIVE SEASONED?


Your grill plate will arrive unused but treated with vegetable oil to protect it before first use.

After a few uses it will darken and become seasoned. Depending on how intense and distributed your wood stack is built the seasoning will develop across the width of the grill plate.

Because the inner and outer edges of the plate heat up at different rates, it is normal that some distortion to occur. Excess oil will run towards the fire and burn off or be captured by the oil drain slots towards the outer edge of the flat grill section of the grill plate.




ARE THERE COVERS AVAILABLE FOR THE MYAHI?


These are available as an accessory.




WHAT COLOURS ARE AVAILABLE?


The MYAHI is available as standard in black powder coat.

Other colours are available as special order (please contact us through the Contact Us form, call or email to discuss)

Stainless Steel versions are also available as a special order.




WHAT FUEL DO I USE ON THE MYAHI?


The MYAHI is designed to use seasoned wood. You can choose the type of wood to add flavour as each wood species will produce a different flavoured smoke.

Oak is a good all-rounder, with others such as cherry and pear providing a sweeter smoke.




HOW MUCH WOOD DOES THE MYAHI USE?


A small bag of logs (7.5kg) is sufficient to take you through a normal family cook. If you're cooking for extended periods then you will need additional logs to keep your surface at cooking temperature.




WHAT IS THE BEST WOOD TO USE?


We would recommend using any hardwood with birch, oak and larch providing a good all round smokey flavour.




CAN I USE CHARCOAL AS WELL TO COOK ON THE MYAHI?


Yes, charcoal can be used to cook on the MYAHI as well. However, the MYAHI will not be able to reach heat up to 300 degrees+ as when using wood




HOW HOT WILL MYAHI GET?


The MYAHI grill plate can reach 300+ at the centre – from here the temperature tapers off to around 80/100DegC at the outer edges where food can be kept warm or cooked more slowly.

The outer surface of the fire bowl can reach up to 175DegC (so care is needed!)




DOES THE MYAHI NEED TO BE "SEASONED"?


The MYAHI works best after one or two uses, when oil has been burned into the grill plate. This helps the cooking process, and protects the plate from corrosion when not in use.




HOW DO I LIGHT MY MYAHI?


When you light the MYAHI for the first time it is important to start with a small fire and let it burn for 20-25 mins before adding more fuel. This allows the grill plate to change its shape gradually as it heats




WHAT OIL SHALL I USE ON THE MYAHI?


It is best to use vegetable oil for cooking, one with a high smoking point such as sunflower oil.

To create a nice brown/black colour on the plate, it is advisable to use olive oil the first time you burn the plate.




HOW LONG DOES IT TAKE FOR THE MYAHI TO BE READY FOR COOKING?


Once the MYAHI is lit, allow 20/25 mins for the plate to reach the maximum cooking temperature of around 300 °C.

The hottest area of the grill plate is towards the middle. The plate will bend slightly as it heats, causing a shallow dip towards its centre.

This does not affect the cooking process, and the plate will return to its normal shape once cooled.




WHAT DO I DO AFTER COOKING?


The easiest way to extinguish the fire is to let it burn itself out, or place the optional cover on top of the plate. To extinguish the fire quickly you can pour some water over the cone.

This will not cause any damage but be prepared for a lot of smoke and ash!




HOW DO I CLEAN MY MYAHI?


MYAHI is simple to clean and requires virtually no maintenance. Food scraps and excess oil go into the fire - all you need to do is wipe the MYAHI with a damp cloth and it’s ready for the next cook.

During a cook a scraper is useful to both clean the surface but also turn and move food. Ash can be removed using a dustpan and brush, without removing the plate.




CAN YOU LEAVE THE MYAHI IN THE RAIN?


MYAHI can be left outdoors and uncovered in all weather conditions. The grill plate once burnt in has a natural resistance to the elements.

You should oil the plate twice a year for optimal performance and to protect from all the elements.




HOW DO I BECOME AN MYAHI DEALER?


We handpick the very best dealers to sell the MYAHI, if you feel you have what it takes please send an email to contact@MYAHI.co.uk.

Please tell us a bit about your business, along with the link to your website. We will be in touch to discuss.





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